Studio Too LLC Policies

Refund Policy

All sales are final. Studio Too LLC does not offer any refunds for any products or services purchased through our website or in-person.

• By making a purchase from us, you acknowledge and agree to our refund policy.

• In the event of a error, please contact us within 24 hours from the date of purchase. We will work with you to resolve the issue.​

• If you have any questions or concerns about our refund policy, please contact us at katy@studiotoomn.com.

• We are happy to assist you and provide additional information as needed.​

• Please note that our refund policy applies to all classes and lessons, including semi-privates, and memberships. 

Group Class Cancellation Policy

Cancellations made 48 hours or MORE before the scheduled class.

• If a student needs to cancel a group class and provides 48 hours or more notice before the scheduled class, they will receive a refund issued as a credit on their account.

• The credit can be utilized towards joining a future group class within a specified timeframe, subject to availability.

• Cash refunds will not be provided; the refund will be issued as a credit on the student's account.

Cancellations made LESS than 48 hours before the scheduled class.

• For cancellations made less than 48 hours before the scheduled class, no refund or credit will be provided.

• Group class sizes are limited, and short notice cancellations make it challenging to fill the vacant spot.

• It is the student's responsibility to inform the studio of any cancellations as soon as possible.

Rescheduling.

• Students are encouraged to reschedule their group classes instead of canceling whenever possible.

• Requests for rescheduling should be made in advance, with at least 48 hours' notice, to allow for proper coordination with the studio.

Instructor Cancellations.

• In the rare event that the studio needs to cancel a group class, students will be notified promptly.

• In such cases, students will have the option to reschedule a class for a later date or receive a credit on account.

NO Exceptions.

• There are no exceptions to this policy, including sudden illness and injury. We apologize for any inconvenience this may cause.

Please note that this cancellation policy is subject to change and may vary depending on the instructor. It is advisable for students to review and agree to the specific cancellation policy provided by Studio Too LLC if they choose to attend.

Private Lesson Cancellation Policy

Cancellations made 48 hours or MORE before the private lesson.

• If a student needs to cancel a private lesson and provides 48 hours or more notice before the scheduled lesson, they will receive a refund issued as a credit on their account.

• The credit can be utilized towards joining a future lesson within a specified timeframe, subject to availability.

• Cash refunds will not be provided; the refund will be issued as a credit on the student's account.

Cancellations made LESS than 48 hours before the private lesson.

• For cancellations made less than 48 hours before the scheduled lesson, no refund or credit will be provided, this is to respect the teacher’s time. (please remember this is our/their job and if you do not attend, we/they do not get paid)

• It is the student's responsibility to inform the studio of any cancellations as soon as possible.

• Private lessons are extremely limited, and short notice cancellations make it challenging to fill the vacant spot.

• We recommend finding another student to replace your spot and having them pay you directly if your child cannot attend. 

Cancellation Policy for Semi-Private Lessons (2 or more students).

• Cancellations made 48 hours or more before the scheduled lesson.

  • If a cancellation is made by any party 48 hours or more before the scheduled semi-private lesson involving two or more students, the standard cancellation policy applies as outlined above.

• Cancellations made less than 48 hours before the scheduled lesson.

  • If a cancellation is made by any party less than 48 hours before the scheduled semi-private lesson involving two or more students, or if no notification of cancellation is provided, all parties involved will be charged for the lesson.

• Exception for Single Attendee.

  • If only one student attends the semi-private lesson, and the parent/guardian of that student is willing to pay for an individual lesson, this must be pre-arranged with the studio.

  • In such cases, the attending student's parent/guardian will be responsible for covering the full cost of the individual lesson.

  • It is important to note that this arrangement must be agreed upon in advance and cannot be retroactively applied after the lesson has taken place.

Rescheduling.

• Students are encouraged to reschedule their private lesson instead of canceling whenever possible.

• Requests for rescheduling should be made in advance, with at least 60 hours' notice, to allow for proper coordination with the studio.

Instructor Cancellations.

• In the rare event that the studio needs to cancel a private lesson, students will be notified promptly.

• In such cases, students will have the option to reschedule a lesson for a later date, meet with a different teacher, or receive a credit on account.

NO Exceptions.

• There are no exceptions to this policy, including sudden illness and injury. We apologize for any inconvenience this may cause.

Please note that this cancellation policy is subject to change and may vary depending on the instructor. It is advisable for students to review and agree to the specific cancellation policy provided by Studio Too LLC if they choose to attend.

Semi-Private Cancellations

Cancellation Policy for Semi-Private Lessons (2 or more students).

• Cancellations made 48 hours or more before the scheduled lesson.

  • If a cancellation is made by any party 48 hours or more before the scheduled semi-private lesson involving two or more students, the standard cancellation policy applies as outlined above.

• Cancellations made less than 48 hours before the scheduled lesson.

  • If a cancellation is made by any party less than 48 hours before the scheduled semi-private lesson involving two or more students, or if no notification of cancellation is provided, all parties involved will be charged for the lesson.

• Exception for Single Attendee.

  • If only one student attends the semi-private lesson, and the parent/guardian of that student is willing to pay for an individual lesson, this must be pre-arranged with the studio.

  • In such cases, the attending student's parent/guardian will be responsible for covering the full cost of the individual lesson.

  • It is important to note that this arrangement must be agreed upon in advance and cannot be retroactively applied after the lesson has taken place.

Cancellation Policy for Group Classes & Private Lessons in Inclement Weather

In the event of inclement weather, such as severe storms, heavy snowfall, or other hazardous conditions, the safety of our students and instructors is our top priority.

• If the studio determines that it is unsafe or impractical to hold group classes or private lessons due to inclement weather, the following procedures will be implemented:

  • Notification: The studio will notify all affected students as soon as possible via email, phone, text message and through social media.

• Rescheduling: Efforts will be made to reschedule the canceled classes or lessons to a later date. Make-up classes or lessons will be scheduled at a time convenient for both the students and the instructors.

• Refunds: If rescheduling is not feasible or if students are unable to attend the makeup sessions, credit on account for future classes or lessons will be offered.

NO Exceptions.

NO Exceptions.

• There are no exceptions to this policy, including sudden illness and injury. We apologize for any inconvenience this may cause.